error opening e57 file

Feel free to ask any question here
Post Reply
NadiaMendez
Posts: 1
Joined: Sun Jul 24, 2022 8:11 am

error opening e57 file

Post by NadiaMendez »

Hi!

A colleague and I are running the V2.13 Alpha version, and I am trying to open a e57 file which was cleaned and saved in the same version by my collegue. She sent to me the e57 file and when I try to open it, it show me this message: An error occurred while loading 'ESCENA DILAN_LIMPIA": the third-party library in charge of saving/loading the file has thrown an exception.

I would like to know how we can fix this?

Thanks in advance for your help!

Nadia
daniel
Site Admin
Posts: 7710
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
Contact:

Re: error opening e57 file

Post by daniel »

Hum, that's weird. It could do that if it was a BIN file, but not with a E57 file. Has she saved it as an E57 file by selecting the E57 file type in the Save dialog or has she just changed the file extension maybe? Can she re-open the file on her side at least?

If possible, could you send me the file so that I can test it on my side? (admin [at] cloudcompare.org)
Daniel, CloudCompare admin
ETSLtd
Posts: 1
Joined: Wed Nov 16, 2022 10:01 am

Re: error opening e57 file

Post by ETSLtd »

I am having the same issue with a file I have been sent. It is only 1 out of 6 files which this is happening on (the biggest of them all).
daniel
Site Admin
Posts: 7710
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
Contact:

Re: error opening e57 file

Post by daniel »

Sadly the previous user did not send me the file. Would you be able to send one to me? (admin [at] cloudcompare.org)
Daniel, CloudCompare admin
Post Reply