Crash with the latest stable release

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gianm
Posts: 3
Joined: Thu Oct 20, 2016 9:38 pm

Crash with the latest stable release

Post by gianm »

Hello,
Is CloudCompare compatible with my computer?

Processor: Intel Xeon CPU E5-2623 v3 @ 3.00 GHz (2 processors)
RAM: 32 GB
System Type Windows 7 (64-bit)
Graphic Card: AMD FirePro W5100 (4GB)

I got a crash with the latest stable release (2.7).

The point clouds (1.5 GB and 0.92 GB) have a point spacing of 2 cm.

Apparently, the issue doesn't happen after a particular operation.

Initially, I solved by dividing the cloud and hiding the parts that don't interest me.

Now, I'm getting a crash even with small portions (after Computing M3C2 distances) and I can't use ctrl+alt+del.
daniel
Site Admin
Posts: 7707
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
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Re: Crash with the latest stable release

Post by daniel »

It may be an issue with your graphic card (OpenGL support is very poor with AMD cards).

You can try to:
- update your graphic card driver
- deactivate some 'Display options' (see the wrench icon, or Display menu): the 'Color scale' shader (but it should already be deactivated) and the 'Try to load clouds o GPU for faster display' option.
Daniel, CloudCompare admin
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