CloudCompare forum

Hi Daniel,
I have a problem with the Cross Section tool. It never happened to me before... When I activate it and everything is ready to work with it I try to adjust the box and instead of interacting with the arrows, the mouse just rotates the cloud!! I cannot change the box with the mouse any longer!!

I've installed the latest versions (2.9.0, 2.9.1 and 2.10a) and it happens. I reinstalled version 2.8.1 and keeps happening!!

Is it me or there is something I could do??

Many thanks.

Hum, it looks like an OpenGL 'picking' issue then. Have you updated your driver recently? What graphic card are you using by the way?

Hi Daniel,
I have a NVIDIA Quadro K2200 but I have not update the driver recently (at least consciously).
I always have estrange things happening to me...!

Thanks for your assistence!!

Àlex

Do you also have an integrated Intel card maybe? If yes, does CC uses the Quadro or this one? (you can see that in the Console when CC starts)

I'm not sure if I also have an integrated one. However, CC uses the NVIDIA.

Yes!! It was a driver problem. I updated it and it works correctly again.

Thank you!

Hi, I'm having the same problem again... However, this time I updated the driver and the problem was not solved... It is very annoying since I cannot use the Cross section tool and I would need to!!!

Is it only me???

Any suggestion? How should address the NVIDIA support center? What should I ask them??

Which graphic card do you have? And what kind of screen(s)?

Nvidia Quadro K2200 and a Acer DVI 24" screen.
But the question it worked fine and all of a sudden it stopped working...

Actually, I'm recently using 2 screens. Could this be the reason? But, no.... I having the same issue at home with a single screen and with different graphic card...