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Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Thu Feb 15, 2018 4:41 pm
by adririquelme
Hi everyone,
I used to work with CC in my laptop, but I recently had to reinstall everything. After formatting and reinstalling W10 (also updates), I found that CC does not launch. At first, I can see the process in the administrator, but after a minute more or less it disappears.
I also tried to use the binary files but I get the same issue.
My laptop is a TravelMate 5742, so no graphic card driver is needed. Should I install a runtime or other thing to make it run?
Thank you very much.
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Fri Feb 16, 2018 3:35 pm
by daniel
Hum, that's weird but it rings a bell (I believe someone on the forum has had this issue a few weeks ago...). You can try to install the Visual 2013 and 2017 redistributable packages (64 bits - but in fact the installer versions do it automatically). Otherwise maybe update the .Net framework?!
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Tue Feb 20, 2018 4:43 pm
by daniel
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Mon Mar 05, 2018 11:59 am
by adririquelme
Thanks for your help Daniel,
Unfortunatelly, It did not work.
I installed the Visual 2013 and 2017, .net (which was already installed), and deleted the CloudCompare folder in the regedit (from here:
https://github.com/CloudCompare/CloudCompare/issues/564).
The CloudCompare process is opened in the Tasks Administrator windows, but nothing happens. No icon appears on the sidebar. The splash image do not appears.
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Tue Apr 03, 2018 9:32 pm
by adririquelme
I tried to download the 7z v 2.6.3 beta, and it requested me some missing files: Vcomp110.dll and others
After installing Visual C++ Redistributable for Visual Studio 2012 Update 4, that version launched succesfully. However, latest version do not work. I installed the latest 2017, and the .net is not allowed to be installed as I am using W10.
Could you please tell me exactly the version of C++ that I should use??
Thanks :D
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Fri Apr 06, 2018 7:46 am
by daniel
The Vcomp110.dll file is part of the Redistributable Package for Visual Studio 2012 indeed (64 bits architecture). I guess it comes from a plugin (as we used Visual 2013 for the previous version of CC, and now Visual 2017 for the latest 2.10.alpha).
Can you maybe try to remove the DP plugin? (QDOT_PRODUCT_IO_PLUGIN.dll)
Re: Cannot open CC 2.9.1 in W10 after a full reinstall
Posted: Tue May 08, 2018 2:04 pm
by Leonardo Simic
Thank U for your explanation I had to reinstall the latest version of Visual 2017 but I think I really need to ramp up my VB studying