Bug in initialization CC

[FCF]

Hi,
I'm having a problem when starting the CC. I already tried installing the program on two windows version, 7 and 10, but the same trouble persists. The installation usually occurs but the program loads quickly and stops running. I have tried to run it as administrator and disable antivirus, can anyone help me?

>>I am using version 2.9 but tried the 2.10 too and the same problem happened.

[daniel]

Which graphic card have you? Because the 'modern' versions of CloudCompare don't support the old Intel graphic cards. Only the version 2.6.3 works with these (old) chipsets.

[baptiste]

Hello,

I have the same crash at start of CC, i tried all available version and installed all redistributables.
At crash I get the message window: "un problem est a l'origine du dysfonctionnement du programme. fermez le programme". an error occured, the program must be stopped.

Any idea Daniel ?

Thanks

[daniel]

Well, probably the same problem and the same question: which graphic card do you have? Have you updated the drivers?