CloudCompare forum

Hello CC team,

We installed CC V2.9.1 to use it on a Virtual machine server and keeps failing to launch the GUI with the following error/bug when trying to open CC:

Faulting application name: CloudCompare.exe, version: 0.0.0.0, time stamp: 0x59fc5344
Faulting module name: Qt5Gui.dll, version: 5.9.1.0, time stamp: 0x59532d7d
Exception code: 0xc0000005
Fault offset: 0x0000000000062b40
Faulting process id: 0x13b0
Faulting application start time: 0x01d459def20f90fb
Faulting application path: C:\Program Files\CloudCompare\CloudCompare.exe
Faulting module path: C:\Program Files\CloudCompare\Qt5Gui.dll
Report Id: b7ff96a2-4bcd-4a48-a171-54c1e14dd712

Can you please help me understand and resolve what the error/bug seems to be?

Thanks

Remote display of CC's screen via a virtual machine or and/or a server requires the right graphic card on the server side, as well as some other requirements. I've never tried myself, but I know some users managed to do it.

Thanks for the reply, Daniel. Is there a minimum graphics card requirement that you are aware of that we should be using for remote display of CC? Does CC software have a list of minimum computer specifications to run it?

Thanks.

The latest version needs a not too old graphic card (old Intel cards notably will make CC crash). Sadly this limitation comes from Qt itself, and there's no official list of (un)supported cards.

Thank you for the reply.