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CC Crashes on Startup

Posted: Wed Nov 07, 2018 2:23 pm
by Paime
Hi folks,

I've upgraded to CC v2.9.1 however it crashes immediately upon startup. I've reverted back to v2.6.3 and all seems to work again so not sure what's going on? I have a sneaky feeling it may be graphics related as i'm having other issues in that department and i'm running Nvidia GeForce GTX1060.

Any thoughts/suggestions?

Cheers

Re: CC Crashes on Startup

Posted: Fri Nov 09, 2018 7:51 pm
by daniel
Yes it's definitely a graphic card issue, even though it's strange you get it with an NVidia card (and a recent one).

Can you try to update your graphic card drivers? Do you happen also to have a dual graphic cards configuration? (in this case, you must force CC to be run with the NVidia one).