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I'm using the Segment tool of the CC ver. 2.11.3 Anoia for WIN 64 bits.
Once I've drawn the polygon, I use the "segment in" or "segment out" options, but the resulting portion is shifted with respect to the drawn polygon.
I've tried several point clouds, both georeferenced and with local coordinates, but the problem persists.
Thank you for your attention!

Hum, weird. Can you maybe try with the 2.12.alpha version?

Thank you Daniel for your fast reply.
Sadly, the problem persists :(

Would it be possible to send me your data? (or at least an example that fails and with which I can try to reproduce the problem)

You can send the email to 'admin [at] cloudcompare.org'.