CloudCompare forum

Hi!

A colleague and I are running the V2.13 Alpha version, and I am trying to open a e57 file which was cleaned and saved in the same version by my collegue. She sent to me the e57 file and when I try to open it, it show me this message: An error occurred while loading 'ESCENA DILAN_LIMPIA": the third-party library in charge of saving/loading the file has thrown an exception.

I would like to know how we can fix this?

Thanks in advance for your help!

Nadia

Hum, that's weird. It could do that if it was a BIN file, but not with a E57 file. Has she saved it as an E57 file by selecting the E57 file type in the Save dialog or has she just changed the file extension maybe? Can she re-open the file on her side at least?

If possible, could you send me the file so that I can test it on my side? (admin [at] cloudcompare.org)

I am having the same issue with a file I have been sent. It is only 1 out of 6 files which this is happening on (the biggest of them all).

Sadly the previous user did not send me the file. Would you be able to send one to me? (admin [at] cloudcompare.org)